The Cost of Cultural Competency Training

Cost of Cultural Competency Training [4-mins read] This was the feedback I got: “It’s too expensive”… …and also that he didn’t want to invest too much time into it. Now, I’m not in the habit of sharing my commercial success or...

How Culture Matters in Retail Business

Culture Matters in Retail​ [4-mins read] I am strongly convinced that nothing (!) is culturally neutral. Not even humor. If nothing is culturally neutral, then Retail isn’t either. This makes the case that culture matters in retail, too. It is not a training...