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Chris Smit PodcastCulture Matters Podcast (on international business)Build your Cultural Competence, listen to interesting stories, learn about the cultural pitfalls and how to avoid them, get the Global perspective here at the Culture Matters podcast on International Business.

We help you understand Cultural Diversity better by interviewing real people with real experiences.

Every episode there is an interview with a prominent guest, who will tell his or her story and share international experiences. Helping you develop your cultural competence. Welcome to this culture podcast and management podcast.

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085: Protocol, Etiquette, and Cultural Diversity by Jean Paul Wyers

Jean Paul Wyers is the founder and director of Protocolbureau, an organization based in The Hague, the Netherlands.

Most people associate protocol with etiquette and Royalty, but the official definition of protocol is “how meetings with officials should be organized”.

In a modern translation, the method of protocol is also used by Protocolbureau to manage meetings and events with VIP’s, large clients and other important stakeholders.

Protocolbureau supports organizations at official occasions and in less formal situations such as networking events, fashion shows, and even dance events.

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Culture Matters Summer 2017

It’s that time of the year again: Summer + Holidays.
That means that for the months July and August there will be no posts on the Culture Matters website.
I wish you a fantastic Summer and look forward to seeing you back in September!

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083: Wedding Planners and Culture. What Do They Have to Do With Each Other? Deborah Moody Explains

Deborah Moody is Executive Director of the Association of Certified Professional Wedding Consultants or ACPWC.

The ACPWC offers training and certification courses for wedding and event planners.

They also have a membership association which provides continuing education and support for wedding professionals.

Her tips to become more culturally competent are:

Take the time to do (some) research. So when you come to a new destination or meet new people you know something about that culture. Not all, but something.
Be open to new experiences. Realize that new cultures can enrich you.
If you can, Travel. Even if it is only within your own country. Set out to make a friend where you go.

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082: Lonely Planet and Brand Communication in Different Cultures with Laura Lindsay

Laura Lindsay is Director of Global Communications at Lonely Planet; an avid traveler she has worked in the travel industry for almost a decade interspersed with visiting over 40 countries.

Currently looking after Lonely Planet’s brand communications; Laura is responsible for Lonely Planet’s reputation in the media, profiles of the company’s spokespeople and internal company communication.

Most recently, driving the company’s story of transformation from guidebook publisher to multimedia brand.

Laura also manages the company’s largest brand campaign, Best in Travel.

Be curious. Being curious about your new surroundings, the people, the food is the best way to experience different cultures.
Engage with the local people. Go to that man around the corner. Talk to the waiter. Share stories and expertise.
Don’t always focus on the negative. The food you didn’t like, the way you were treated. Although bad experience stories seem to be interesting to tell at birthdays, remembering the good things is really more enjoyable.

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Uncertainty Avoidance in International Business


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