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About This Week’s GuestJean Paul Wyers

Jean Paul Wyers

Jean Paul Wyers is the founder and director of Protocolbureau, an organization based in The Hague, the Netherlands.

Most people associate protocol with etiquette and Royalty, but the official definition of protocol is “how meetings with officials should be organized”.

In a modern translation, the method of protocol is also used by Protocolbureau to manage meetings and events with VIP’s, large clients and other important stakeholders.

Protocolbureau supports organizations at official occasions and in less formal situations such as networking events, fashion shows, and even dance events.

We like to describe protocol as staged personal attention. In our hectic digital society personal attention has become scarce.” says Jean Paul. “Most organizations are aware of the need of a good network and thus to know the right people, but they struggle to find the best way to manage their personal attention.

“Protocol is about how meetings with officials should be organized”

His tips to become more culturally competent is:

  1. Experience helps a lot. Experience gives you a frame of reference that you can use in other cultural situations.
  2. This experience will lead to: Awareness. That’s where it all starts.
  3. Prepare. If you’re prepared for new things you will do better. Look what is coming in advance. If you need a clue for that you can look in the past for any predictions or lessons.

Interview Links

Links that are mentioned in this episode:

  • Website: http://www.protocolbureau.com/

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Chris Smit PodcastCulture Matters Podcast (on international business)Build your Cultural Competence, listen to interesting stories, learn about the cultural pitfalls and how to avoid them, get the Global perspective here at the Culture Matters podcast on International Business.

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Chris Smit

I'm passionate about Cultural Difference. I have been helping organizations save time and money when they work Internationally for the last 19 years. I have had the fortunate opportunity to hold lectures, workshops, and consulting projects on this subject World Wide. It has made me understand my own culture much better, and appreciate the differences around the world.
I have a Master's Degree in Organisational Psychology and have lived in the USA, the Netherlands and, currently, in Belgium.
Thank you!

Chris Smit
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