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Chris Smit PodcastCulture Matters Podcast (on international business)Build your Cultural Competence, listen to interesting stories, learn about the cultural pitfalls and how to avoid them, get the Global perspective here at the Culture Matters podcast on International Business.

We help you understand Cultural Diversity better by interviewing real people with real experiences.

Every episode there is an interview with a prominent guest, who will tell his or her story and share international experiences. Helping you develop your cultural competence. Welcome to this culture podcast and management podcast.

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081: Commercial Aviation and Cultural Differences; Ask The Pilot (Patrick Smith)

Ask the Pilot: Patrick Smith

Patrick Smith is an airline pilot and the host of www.askthepilot.com. His book is COCKPIT CONFIDENTIAL: Everything You Need to Know About Air Travel. He lives in Somerville, Massachusetts.

His tips to become more culturally aware are:

Be patient. Patience is a virtue. And this is even truer when you’re dealing with different cultures.
Be open minded. Ask yourself “what if…” (they were right).
Be humble towards the other culture. Let the experience and what is happening around you come to you. Rather than imposing your own thoughts on them.

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080: The Textile Industry and Culture with Imran Rath

The Textile Industry and Culture with Imran Rath

Imran Rath is from Pakistan. He has been living in Belgium since 2005 and is Running a Global Sourcing company in Belgium Since 2005, before that he was living in New York.

His tips to become more culturally aware are:

When you go and visit a country that you’ve never visited before make sure to read-up on where you’re going. Read something about the history, the differences between North and South, East and West.
Take out a map. Make sure that you somewhat understand, from a geographical standpoint, where you will be going.

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079: How to Make Your Organization GREAT with Shane Green

How to make your organization GREAT, with Shane Green

Shane Green, A world-renowned keynote speaker, author of Culture Hacker, and television personality, Shane Green is a business magnate who consults global Fortune 500 leaders on customer experience and organizational culture.

Shane draws upon his foundation at The Ritz-Carlton Hotel Company and works in multiple industries to transform your employees’ mindset, experience, and habits to improve customer experience, employee retention, and organizational performance.

As a catalyst for the modern service economy, Shane Green and his team inspire companies and their people to move beyond the mundane and out of status quo so they want to exceed the expectations of their internal and external customers.

His tips to become more culturally aware are:

If your organization has values (and yes, it has values), make sure those values carry meaning to the people working in your organization. And you know what? Fresh them up while you’re at it. You’ll be surprised how much that will mean to them.
Select the right people for your organization. Both for your sake and for their sake. It will take more time, but in the end, it will get you the right people on board and will save you a ton of money avoiding hiring the wrong type of people.
What does the first day of work look like for someone new in your organization? Make it an experience rather than a procedure they need to go through. Make them 🙂 at the end of the day.
Interview Links

Links that are mentioned in this episode:

Email: [email protected]
Get the book Culture Hacker here

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078: America Deconstructed with Chai Sohan

In light of recent times and all the debate about immigrants and refugees around the world, Shaima joined forces with Chaithanya to put forth the stories of immigrants from different backgrounds that have called America home. Her purpose in doing so is to paint a different picture of immigrants and refugees by displaying their side of the stories and the struggles of starting from nothing.

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077: Traveling Through the Americas with the “Dream-Life” Family

Stefan and his “Dream-Life” family

Full-time daddy who travels with the family for many years around the world.

Author, blogger, and part of a family that live their dream!

Worked 13 years for an international bank in the IT department and headed several multi-cultural teams and projects.

His tips to become more culturally aware are:

Be very aware of your intention when you deal with other cultures. Don’t be shy. If you approach other people with a smile you’ll be OK.
Go to a Cultural Awareness workshop or course. Period.
We’re all human beings; don’t think in terms of “high-cost employees” and “low-cost employees”. This creates a wrong kind of inequality thinking

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Uncertainty Avoidance in International Business


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