Play

About This Week’s GuestShane Green

How to make your organization GREAT, with Shane Green

Shane Green, A world-renowned keynote speaker, author of Culture Hacker, and television personality, Shane Green is a business magnate who consults global Fortune 500 leaders on customer experience and organizational culture.

Shane draws upon his foundation at The Ritz-Carlton Hotel Company and works in multiple industries to transform your employees’ mindset, experience, and habits to improve customer experience, employee retention, and organizational performance.

As a catalyst for the modern service economy, Shane Green and his team inspire companies and their people to move beyond the mundane and out of status quo so they want to exceed the expectations of their internal and external customers.

His tips to become more culturally aware are:

  1. If your organization has values (and yes, it has values), make sure those values carry meaning to the people working in your organization. And you know what? Fresh them up while you’re at it. You’ll be surprised how much that will mean to them.
  2. Select the right people for your organization. Both for your sake and for their sake. It will take more time, but in the end, it will get you the right people on board and will save you a ton of money avoiding hiring the wrong type of people.
  3. What does the first day of work look like for someone new in your organization? Make it an experience rather than a procedure they need to go through. Make them 🙂 at the end of the day.

Interview Links

Links that are mentioned in this episode:


You Can Also Listen to the Culture Podcast and Management Podcast

Chris Smit PodcastCulture Matters Podcast (on international business)Build your Cultural Competence, listen to interesting stories, learn about the cultural pitfalls and how to avoid them, get the Global perspective here at the Culture Matters podcast on International Business.

We help you understand Cultural Diversity better by interviewing real people with real experiences.

Every episode there is an interview with a prominent guest, who will tell his or her story and share international experiences. Helping you develop your cultural competence. Welcome to this culture podcast and management podcast.

To Subscribe to this Management Podcast, Click here.

Culture Matters Podcast in iTunes
The Culture Matters Culture Podcast. Available on iTunes and Stitcher Radio Culture Matters Podcast in Stitcher

If you have a minute, please leave me an honest rating and review on iTunes by clicking here. It will help the visibility and the ranking of this culture podcast on iTunes immensely! A BIG THANK YOU!

Enjoy this FREE culture podcast!

Music: Song title - Bensound.com

More Ways of Listening:

 



Chris Smit

I'm passionate about Cultural Difference. I have been helping organizations save time and money when they work Internationally for the last 19 years. I have had the fortunate opportunity to hold lectures, workshops, and consulting projects on this subject World Wide. It has made me understand my own culture much better, and appreciate the differences around the world.
I have a Master's Degree in Organisational Psychology and have lived in the USA, the Netherlands and, currently, in Belgium.
Thank you!

Chris Smit
Did You Like What You Read?

Did You Like What You Read?

If so, why not sign up for our mailing list?

You'll get only (!) 1 email a month with our latest articles & podcasts.

All for Free! Can't say no to that one!

Sign-Up Below Now...

One More Thing to Do: Check Your Inbox (and Spam box) to Confirm Your Subscription. Thanks!

Shares
Share This